Get more reviews with Grado!
Get more reviews and increase your engagement on Google My Business
about grado
Almost all people look at reviews before purchasing or choosing a product, food, or professional service.
But a small percentage of people rate the business they purchased from, because of lack of time, an experience that ended, or simply because they were not asked to.
the platform
Our product is suitable for all types of websites and indexes with reviews, but our main expertise is Google Maps (Google my business)
what is grado?
Grado is a platform for promoting your business card on Google Maps, increasing locations according to the relevant search, increasing recommendations, and receiving reviews and opinions from business customers in real-time
The system increases traffic to the Google business card and brings more engagement and exposure to new customers.
Get more reviews, employee control, and real-time feedback while getting more exposure and engagement
just get more!
get more reviews
get more views
get more interactions
And Dominate your industry!
pricing
lets get some reviews
Setup and connection fees 120
$
Why Customer Reviews are Important?
Customer reviews are important for a variety of reasons.
Here are a few:
1) They help people make informed decisions:
Reviews provide valuable feedback and insights from people who have already used a product or service.
This can help others make informed decisions about whether or not to buy or use that product or service.
2) They help businesses improve:
Reviews provide feedback to businesses on what they're doing well and where they could improve.
This feedback can help businesses make changes to better meet the needs of their customers.
3) They build trust:
Positive reviews can build trust between businesses and customers.
When people see that others have had a good experience with a business, they are more likely to trust that business and choose to do business with them.
4) They can impact search rankings:
Reviews can impact a business's search rankings on search engines like Google.
The more positive reviews a business has, the higher it may rank in search results, making it more visible to potential customers.
Overall, reviews play an important role in helping people make informed decisions, helping businesses improve, building trust, and impacting search rankings.
How to handle negative reviews?
Receiving negative reviews can be difficult, but it's important to handle them professionally and with care. Here are some tips on how to take care of bad reviews:
- Respond promptly and professionally:
It's important to respond to negative reviews in a timely and professional manner.
- Address the concerns raised in the review and offer a solution or explanation.
- Keep emotions in check: It can be easy to take negative reviews personally, but it's important to remain calm and professional in your response.
- Avoid becoming defensive or argumentative.
- Take responsibility: If there was a mistake or issue that led to the negative review, take responsibility for it and apologize if necessary.
- This shows that you're willing to take ownership of your mistakes and work to improve.
- Use the feedback to improve: Negative reviews can be an opportunity to identify areas where your business could improve.
- Use the feedback to make changes or adjustments to your products, services, or processes.
- Encourage positive reviews: Encourage satisfied customers to leave positive reviews to balance out any negative feedback. This can help to give a more balanced view of your business and show that you value and appreciate positive feedback.
Remember, bad reviews can happen to any business, but it's how you respond to them that can make a difference. By responding promptly, professionally, and using the feedback to improve, you can turn a negative review into an opportunity to strengthen your business.
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